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RSS Subscribe Email outage at Albany datacentre
Posted on 18/10/11 01:32PM

This announcement only applies to our Corporate and Business plan users

There is currently an email outage with our upstream providers.
Our providers are working to resolve this. There are authentication issues and that means that your mail client will ask to re-enter your password. We request that you do not enter any password and cancel that prompt as the outage is at the datacentre and when the issue is resolved, you won't have that pop up.

UPDATE: ISSUE RESOLVED 1:30pm

The outage started at 1PM and service resumed at 1:30PM. The mail storage locked-up at 100% usage and needed a reboot to recover. At the moment our providers suspect an Operating System error as all hardware is reported as being OK. Our providers will continue to monitor the service.


We apologise for any inconvenience caused.




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