Lounge Network New Zealand
Lounge Network News and Network Status
Welcome to our Latest News and Network Status Page

This page keeps our clients up to date with what is happening on our hosting network. All of our clients should regularly check this page for any announcements we make. Our 'Latest News' is displayed in the left hand column below. 'Unscheduled Maintenance' on the server network, is displayed in the right hand column below. Clients can also subscribe to our free RSS newsfeed services below, which will automatically deliver you our announcements via your newsfeed reader software (eg Outlook), via Live Bookmarks in your web browser, or via your mobile phone (via an RSS news reader). More information can be found here.

RSS Subscribe Subscribe to our Latest News RSS Feed RSS Subscribe Subscribe to our Unscheduled Maintenance RSS Feed

All the servers we use are hosted by professional datacentres, and managed 24x7 by their professional technicians and server administrators. In the event of a web hosting problem with one of the servers or server networks, it may not immediately appear on this page, however the datacentre technicians will usually have already identified the issue, and will be working on resolving it as soon as they can. Please don't be alarmed if there currently appears to be an issue with a server, but it doesn't yet appear on this page, as we operate this page independently from the datacentres. This page will also normally only be updated during normal New Zealand business hours.

If you are experiencing an issue with your Website Hosting or Email, please also check our Troubleshooting Your Website FAQs or our Troubleshooting Your Email FAQs, to make sure that the problem isn't at your end or with your ISP, home/office network, or your computer..
RSS Subscribe Latest News:

RSS Subscribe Wellington Anniversary Day - 20/01/2019
Posted on 18/01/19 04:19PM

Our office will be closed for Wellington Anniversary day.


Any support emails during this period will therefore take longer to reply to. As always our servers will be monitored 24/7 by the datacentre techs, and should any issues occur, they will be dealt with as soon as possible. Please note that our office is closed, we will not update any of our network status pages during this period. however that won't mean that issues that may occur, won't be getting addressed. If you need urgent afterhours support, you can use our form. This will be charged out as per our afterhour charges. 




RSS Subscribe Season's Greetings for 2018
Posted on 19/12/18 04:08PM

Season's greetings and a Happy New Year for 2018! We hope your holiday break is filled with fun, laughter,  good company and lots of sun.  
 
Our team will also be having a break, so our office will be closed between the 21st December until the 15th January. We will be offering very limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges will apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.
 
We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.
 
Merry Christmas
 
Kind Regards
The Team @ Lounge Network.




RSS Subscribe Windows Server Updates - NZ Windows Web Hosting
Posted on 05/12/18 04:35PM

We have a small number of clients who are still hosted on the old Windows hosting platform, which has now reached the end of its life.  This platform is no longer supported by Microsoft and they no longer release security patches for it. Websites on this platform will therefore be migrated by our upstream providers to a new windows platform on the 12 December 2018, which will mean websites will be running on the latest windows server software.  Please note that if your website is old and/or using code that is not supported by the latest windows server software, then it may have compatibility issues running under the latest windows software.  In that case clients may need to their website developer to update their website, so it continues to work on new versions of the server software. Most clients will have kept their websites code up to date and current and, so most websites should not be affected by this server migration.

Please note that this server migration is not optional, as the current windows platform is end of life.





RSS Subscribe Vodafone is closing it's NZ Domain and Web Hosting Services - We Can Help You
Posted on 06/11/18 12:05AM

As you may have heard in the NZ media, Vodafone New Zealand is closing down it's NZ Domain Registration, Web Hosting and Email hosting services. Vodafone will need all of it's customers to move their domain, web and email hosting services before 28th February 2019.
 
If you are a Vodafone customer and are in this situation, the Lounge Network can help you with your future Domain Registration and Web Hosting needs.

According to the Vodafone website at https://www.vodafone.co.nz/broadband/domains-and-hosting/ , this will affect NZ Domain and NZ Web Hosting and Email services, and they are suggesting their customers move to a specialist web hosting provider like us before the 28th February 2019. These are all the services affected:
 
  • Domain name registration
  • Email hosting
  • Web hosting
  • Domain name hosting (DNS Hosting)
The good thing is that we can host all of these services on our networks. The Lounge Network have been providing NZ Domain Name and Web hosting services to New Zealanders for over 16 years, making us one of NZs longest established web hosting providers.
 
To transfer your .nz domain name over to our system for free, we have our automated NZ Domain Name Management system at www.domains.loungenetwork.co.nz . The transfer of  .nz domains is free and instant via the automated NZ Domain Manager system. All you need to do is request your UDAI code for your .NZ domain from Vodafone, which they will provide to you upon request.
 
For Web Hosting, we have a range of different web hosting options available. Please email us with your web hosting requirements, and we can get you all setup with a new hosting account.



RSS Subscribe Season's Greetings for 2017
Posted on 23/12/17 12:29AM

Season's greetings and a Happy New Year for 2017! We hope your holiday break is filled with fun, laughter,  good company and lots of sun.  
 
Our team will also be having a break, so our office will be closed between the 23rd December until the 15th January. We will be offering very limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges will apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.
 
We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.
 
Merry Christmas
 
Kind Regards
The Team @ Lounge Network.




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If you would like to receive our 'Lastest News' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.

 

RSS Subscribe Unscheduled Server Maintenance:

RSS Subscribe Wellington Earthquakes and Office disruptions
Posted on 14/11/16 01:36PM

As you may already know Wellington and upper parts of the South Island were rocked by a severe earthquake this morning, causing quite a bit of damage. The regions continues to be rocked by severe aftershocks. We hope everyone is safe and ok across NZ.

Our main office has been disrupted by the Wellington earthquakes. As a result of the quakes, we have had periods of no power or internet  access. So this may affect our ability to respond to enquiries during this time. We may have more power outages as aftershocks continue to strike our offices. 

Our web hosting services however are not affected in anyway. The servers are housed in professional datacentres in Auckland, Wellington and overseas, and are designed to withstand these types of earthquakes. So please bear with us during this time.






RSS Subscribe Auckland Wide Intermittent Network Issue - Resolved
Posted on 05/08/16 01:41PM

 

We are aware that there are currently intermittent network issues in the Auckland region affecting all providers. This is affecting some customers from accessing systems on the Lounge Networks, and the wider internet. Our network engineers are monitoring this issue and working with upstream providers where appropriate to minimise the impact on our customers.

Update: Our upstream has confirmed that this issue is now resolved.





RSS Subscribe Auckland Network Outage 22/07 - Incident Report
Posted on 22/07/16 10:17AM

There was a brief outage of approximately 45 minute at the Auckland Datacentre this morning. As it was a fault with the datacentre and our Upstream providers network, it was a fault that affected many other providers. This outage only affected clients on this network, and none of our Cpanel based customers. 
 
At 9:05am, our upstream providers automated alerting system notified of an issue with their core network and their engineers began investigating.   
 
A switch in the datacentres network was identified as causing a routing issue across the platform; once identified, the switch was removed and the availability of the network was restored.  
 
All services were restored and systems back online by 9.50am. These types of issues are rare, but can happen with our upstream providers network if there is a hardware failure with a key piece of the network.
 
Thank you for your patience, we apologize for the inconvenience caused.




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If you would like to receive 'Unscheduled Maintenance' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.


Network / Server Status:
Should a web hosting issue occur, and it doesn't appear above then we may post it below under the specific Network / Server that is having an issue.
Albany Server Network:
Housed in the Albany Datacentre, in Auckland, New Zealand.

Currently there are no reported issues on this server network.



Linux Server Network Cluster

Currently there are no reported issues on this server network.


Windows Servers

Currently there are no reported issues on this server network.


Orcon Server Network:
Housed in the Orcon Datacentre, in Wellington, New Zealand.

Currently there are no reported issues on this server network.


Libra Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Concorde Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Nitrogen Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.




Carbon Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.



 




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