Lounge Network New Zealand
Lounge Network News and Network Status
Welcome to our Latest News and Network Status Page

This page keeps our clients up to date with what is happening on our hosting network. All of our clients should regularly check this page for any announcements we make. Our 'Latest News' is displayed in the left hand column below. 'Unscheduled Maintenance' on the server network, is displayed in the right hand column below. Clients can also subscribe to our free RSS newsfeed services below, which will automatically deliver you our announcements via your newsfeed reader software (eg Outlook), via Live Bookmarks in your web browser, or via your mobile phone (via an RSS news reader). More information can be found here.

RSS Subscribe Subscribe to our Latest News RSS Feed RSS Subscribe Subscribe to our Unscheduled Maintenance RSS Feed

All the servers we use are hosted by professional datacentres, and managed 24x7 by their professional technicians and server administrators. In the event of a web hosting problem with one of the servers or server networks, it may not immediately appear on this page, however the datacentre technicians will usually have already identified the issue, and will be working on resolving it as soon as they can. Please don't be alarmed if there currently appears to be an issue with a server, but it doesn't yet appear on this page, as we operate this page independently from the datacentres. This page will also normally only be updated during normal New Zealand business hours.

If you are experiencing an issue with your Website Hosting or Email, please also check our Troubleshooting Your Website FAQs or our Troubleshooting Your Email FAQs, to make sure that the problem isn't at your end or with your ISP, home/office network, or your computer..
RSS Subscribe Latest News:

RSS Subscribe Vodafone is closing it's NZ Domain and Web Hosting Services - We Can Help You
Posted on 06/11/18 12:05AM

As you may have heard in the NZ media, Vodafone New Zealand is closing down it's NZ Domain Registration, Web Hosting and Email hosting services. Vodafone will need all of it's customers to move their domain, web and email hosting services before 28th February 2019.
 
If you are a Vodafone customer and are in this situation, the Lounge Network can help you with your future Domain Registration and Web Hosting needs.

According to the Vodafone website at https://www.vodafone.co.nz/broadband/domains-and-hosting/ , this will affect NZ Domain and NZ Web Hosting and Email services, and they are suggesting their customers move to a specialist web hosting provider like us before the 28th February 2019. These are all the services affected:
 
  • Domain name registration
  • Email hosting
  • Web hosting
  • Domain name hosting (DNS Hosting)
The good thing is that we can host all of these services on our networks. The Lounge Network have been providing NZ Domain Name and Web hosting services to New Zealanders for over 16 years, making us one of NZs longest established web hosting providers.
 
To transfer your .nz domain name over to our system for free, we have our automated NZ Domain Name Management system at www.domains.loungenetwork.co.nz . The transfer of  .nz domains is free and instant via the automated NZ Domain Manager system. All you need to do is request your UDAI code for your .NZ domain from Vodafone, which they will provide to you upon request.
 
For Web Hosting, we have a range of different web hosting options available. Please email us with your web hosting requirements, and we can get you all setup with a new hosting account.



RSS Subscribe Season's Greetings for 2017
Posted on 23/12/17 12:29AM

Season's greetings and a Happy New Year for 2017! We hope your holiday break is filled with fun, laughter,  good company and lots of sun.  
 
Our team will also be having a break, so our office will be closed between the 23rd December until the 15th January. We will be offering very limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges will apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.
 
We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.
 
Merry Christmas
 
Kind Regards
The Team @ Lounge Network.




RSS Subscribe Premium CPanel Hosting Accounts - Backup System Upgrades
Posted on 12/08/17 11:48PM

Rolling Update Work Window starting from the 12 August 2017

Scope of Work: 
 
CPanel has introduced a new backup system which is going to replace it's legacy backup system.  At some point in the near future, CPanel will no longer support their legacy backup system.  In an effort to stay ahead of this, our upstream providers we will be converting the backups from the legacy system to the new backup system on a few servers every day.  They don't anticipate any loss of backups, but it's always advisable as per our terms of service to retain your own backups as well.  Our upstream providers have tested and verified the upgrade and don't expect any issues.  
 
The new Backup system now functions with a new user interface (UI) and having the following features: 
 
The new Backup system also now supports multiple incremental backups. 
 
Retention behavior - When a complete backup finishes, the system deletes the oldest backup. When the system backup partially completes (fails), the system will not delete the oldest backup, and it will continue to retain the oldest backups. This procedure ensures that the system retains at least one retained complete backup. 
 
After the next complete backup finishes, the system will delete the oldest backups to return to the desired number of backups. 
 
** This upgrade will run daily from the stated start date  until upgrades have been completed on all affected servers. It is expected to take some time before all servers will be upgraded.




RSS Subscribe CPanel Servers Maintenance - New CPanel Features and Security Updates July 21 2017 - July 24 2017
Posted on 21/07/17 06:34AM

CPanel Servers Maintenance - New CPanel Features and Security Updates July 21 2017 - July 24 2017

During this maintenance window, our upstream providers will be upgrading the version of the control panel software on the Cpanel servers. This upgrade will bring some exciting new features such as EA4, CPanel's new system for Apache management, PHP-FPM, and a host of security patches. We do not anticipate any major issues during this upgrade, although there maybe some small outages.

The update will allow you to be able to use a PHP selector where you can test upgraded versions of PHP simply by logging into your control panel and selecting the version you want to use. This is especially helpful for software upgrade tests and subsequent deployments. 

This announcement only applys to our CPanel based servers. It does not apply to our Business Class and Corporate web hosting plans.





RSS Subscribe Email issues with our ...@loungenetwork.co.nz email addresses
Posted on 23/06/17 09:21PM

It has come to our attention that some emails that may have been sent to us via our ...@loungenetwork.co.nz domain, may not have been getting through. Also forms on our website may have suffered from the same problem. This has been caused by out upstream provider Orcon, getting their mail servers IPs blacklisted, which has meant that emails sent to us may have bounced back to the sender. If you have been affected , please re-email us your message, and it should now come through. We apologise for any inconvenience. 

Please note that we have for the last few years moved to using our loungenetwork.net domain for our primary email addresses. So please use our …@loungenetwork.net email addresses from now on to email us, which are displayed on our contact page.





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If you would like to receive our 'Lastest News' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.

 

RSS Subscribe Unscheduled Server Maintenance:

RSS Subscribe Mail Service Maintenance on Auckland Network - 01/10/15 - 23:00 to 23:30
Posted on 01/10/15 03:29PM

Date: 01/10/15 - 23:00 to 23:30

Our upstream providers are completing emergency maintenance on the mail services this evening at 23:00 till 23:30

The outage window is from 23:00 to 23:30 in which you may experience authentication errors with your mail services, no mail will be lost in this process and your mail services will return to normal once the maintenance has been completed.


  




RSS Subscribe Database Connection Issues - mysql5 [Resolved]
Posted on 31/03/15 03:08PM

 

There was a brief MySQL 5 database issue earlier this afternoon for some NZ hosted websites. This caused slowness, and some connection issues. This has now been resolved.





RSS Subscribe Orcon hosted email services degraded - RESOLVED
Posted on 28/01/15 12:22PM

Some orcon hosted email accounts may be experiencing issues with Webmail, POP3 and Mail Delivery services.
Engineers are currently investigating and the current estimated time for resolution is 30mins to an hour.

This was resolved at 12:08pm






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If you would like to receive 'Unscheduled Maintenance' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.


Network / Server Status:
Should a web hosting issue occur, and it doesn't appear above then we may post it below under the specific Network / Server that is having an issue.
Albany Server Network:
Housed in the Albany Datacentre, in Auckland, New Zealand.

Currently there are no reported issues on this server network.



Linux Server Network Cluster

Currently there are no reported issues on this server network.


Windows Servers

Currently there are no reported issues on this server network.


Orcon Server Network:
Housed in the Orcon Datacentre, in Wellington, New Zealand.

Currently there are no reported issues on this server network.


Libra Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Concorde Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Nitrogen Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.




Carbon Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.



 




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