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RSS Subscribe Urgent Maintenance on win1.mydns.net.nz server tonight.
Posted on 06/03/14 11:51PM

Our providers have scheduled maintenance on win1.mydns.net.nz for tonight, within the following period:

Start time: 07/03/2014 12:00 NZDT
End time: 07/03/2014 02:00 NZDT

During this time your website will be unavailable for a period while the server is restarted.



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RSS Subscribe The free Shared Secure Certificate on CPanel servers has been phased out.
Posted on 06/03/14 01:16PM

This was discussed in an announcement earlier in the week, but may have been overlooked by some users. Due to some security updates on the CPanel servers we will need to cease providing  access to the free shared secure certificate, on all shared CPanel hosting servers, effective immediately.



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RSS Subscribe Urgent Security Updates to be applied to CPanel servers - Important Changes
Posted on 04/03/14 06:30PM

All CPanel servers will have security updates applied in the coming days. The server technicians will be enabling the Symlink Patch on the servers as security measure. This patch will ensure that no user can create a link in their account to files under another user, or server configuration files, and thus accessing information from it. 



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RSS Subscribe Lounge Network Infrastructure Upgrade
Posted on 10/02/14 03:00PM

During this week and next we will be completing our migration of the system back-end database system to MariaDB. This refers to the infrastructure that runs the controlpanel and hosting systems, and does not affect customer’s hosted databases. MariaDB offers better real-time support and security, and importantly flexibility and a future focus for next generation services.


No impact is expected as we have been running MariaDB in parallel for some time in order to check data integrity. However we want to inform our customers of the changeover dates and times which are as follows:


Tuesday 11th Feb, 6AM:
All DNS and redirects changed so that they read from the new cluster.


Tuesday 18th Feb, 6AM:
Control Panel changed so that it reads from the new cluster.



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RSS Subscribe Incident Report on the Power Outage at Datacentre on the 4/02/2014
Posted on 07/02/14 05:00PM

At approximately 11:20AM NZ Time on the 4/02/2014, there was a major electrical surge into the datacentre where all of our CPanel servers are stored. This resulted in the datacentre losing power for approximately 2 seconds.  As this is a normal concern for our industry, our upstream providers have both UPS and generator backups to mitigate any potential effect to clients, and we've never had any issues previously.  The facility has gone on strictly UPS power many times, both for our quarterly/yearly testing, as well as regular power surges. 



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RSS Subscribe Wellington Anniversary Day - Monday 20/01/2014
Posted on 19/01/14 04:56PM

Monday the 20th January is a Public Holiday in Wellington, where our main office is located. We will be observing this public holiday, so our main office will be closed on Monday. However we will still be offering limited reduced support on monday, but responses will take longer than normal. Please note that the servers will be continued to be monitored as normal in case any server issues occur. If you need urgent support during this public holiday, please fill in our emergency support form.



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RSS Subscribe Auckland Webmail server rebooted
Posted on 15/01/14 01:47PM

Date: 15/01/2014 - 10.15-10.25am

Services affected: Webmail service
Issue: The Webmail server was rebooted briefly and this may have affected some customers. All services are now fully functional. We apologise for any inconvenience caused.



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RSS Subscribe Merry Xmas 2013 from the Lounge Network
Posted on 10/12/13 02:47PM

We would like wish all our clients a Merry Xmas and Happy New Year. We would also like to extend our warmest thanks for your support throughout the year.

Another year has flown by. During 2013 we have made heaps of changes and updates throughout the year, with many of the older servers have been completely replaced with brand new ones, and the hosting infrastructure has been increased to cope with future increased demand. Next year there are some major updates coming too, so please keep an eye on our website, and/or subscribe to our RSS feeds.

Our main office will be closed between the 23rd December until the 8th January. We will be offering limited support during this period. If you however need emergency support during this period, please use the emergency support form (charges apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.

We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.

Merry Christmas

Kind Regards

The Team @ Lounge Network.



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