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RSS Subscribe Scheduled Maintenance: Shared Mail Platform
Posted on 09/04/13 04:28PM

Our providers are carrying out maintenance on the Premium Unmetered Shared Mail platform on 11/04/2013 between the hours of 10:00pm and 11:00pm.

Start Time: 11/04/2013 - 10:00pm
End Time: 11/04/2013 - 11:00pm

Impact: Access to mailboxes via POP, IMAP and Webmail will be unavailable for approximately 15 minutes whilst this work is completed. Work will be carried out in two blocks with each affecting approximately 50% of shared mail users at a time.

Users will be prompted for a username and/or password (depending on the email client software used) when attempting to access their mailbox. No incoming mail messages will be lost; all incoming mail will be queued on our mail exchangers and delivered at the completion of the maintenance period. Outgoing mail and authenticated SMTP services will continue to function as normal, but saving a sent message to the Sent folder via IMAP will fail.

We thank you for your understanding while this work is completed, and apologise for any inconvenience caused.

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