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RSS Subscribe URGENT MAINTENANCE - Shared Mail Platform
Posted on 16/11/12 06:51PM

Urgent maintenance work will be undertaken on the Shared Mail Platform on all of our Unmetered Hosting plans, to ensure continued service availability.

Start Time: 18/11/2012 18:00 (6:00pm NZDT)

End Time: 18/11/2012 21:00 (9:00pm NZDT)


Although an extended maintenance window has been scheduled, we do not anticipate an impact to services for longer than 15 minutes (approximate).

Access to mailboxes via POP, IMAP and Webmail will be periodically unavailable during this maintenance window. Users will be prompted for a username and/or password (depending on the email client software used) when attempting to access their mailbox.

No incoming mail messages will be lost, all incoming mail will be queued on our mail exchangers and delivered at the completion of the maintenance period. Outgoing mail and authenticated SMTP services will continue to function as normal, but saving a sent message to the Sent folder via IMAP will fail.

We thank you for your understanding while this urgent work is completed, and apologise for any inconvenience caused.



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