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RSS Subscribe Scheduled Maintenance: Shared Mail Platform 09/05/12
Posted on 02/05/12 02:25PM

Our providers will be carrying out maintenance on the Shared Mail platform, at the Albany Datacentre, on 09/05/2012 between the hours of 12:00am and 2:00am. This only applies to clients on our Unmetered hosting plans, and not to clients on our CPanel plans.

Impact: Access to mailboxes via POP, IMAP and Webmail will be unavailable during this time. Users will be prompted for a username and/or password (depending on the email client software used) when attempting to access their mailbox.

No incoming mail messages will be lost; all incoming mail will be queued on our mail exchangers and delivered at the completion of the maintenance period. Outgoing mail and authenticated SMTP services will continue to function as normal, but saving a sent message to the Sent folder via IMAP will fail.

We thank you for your understanding while this work is completed, and apologise for any inconvenience caused.

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